Privacy Policy
Effective April 20, 2026. Genevium respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes what information we collect, how we use it, and your rights regarding your data.
Information We Collect
We collect information you provide directly to us when you create an account, place an order, contact customer support, or subscribe to updates. This may include your name, email address, shipping address, billing address, phone number, and payment information.
We also automatically collect certain information when you visit genevium.com, including your IP address, browser type, device information, pages viewed, and referring URLs. This information is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to process and fulfill your orders, communicate with you about purchases and account activity, respond to customer support inquiries, improve our products and website functionality, comply with legal obligations, and prevent fraud or unauthorized activity.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
How We Share Your Information
We share your information only with service providers who assist in operating our business, including payment processors, shipping carriers, email service providers, and website analytics platforms. These providers are authorized to use your information only as necessary to provide services to us.
We may also disclose your information if required by law, in response to valid legal requests from government authorities, or to protect the rights, property, or safety of Genevium, our customers, or others.
Payment Information
Payment information is processed by our third-party payment processor and is not stored on Genevium servers. Our payment processor adheres to industry-standard security practices, including PCI DSS compliance.
Cookies and Tracking
Genevium uses cookies and similar tracking technologies to operate our website, remember your preferences, analyze site traffic, and deliver a better user experience. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or request a copy of the personal information we hold about you. You may also have the right to object to or restrict certain types of processing. To exercise these rights, contact us at support@genevium.com.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of information we have collected and the right to opt out of the sale of personal information. Genevium does not sell personal information as defined by the CCPA.
Children’s Privacy
Genevium products are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected personal information from a minor, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. Genevium is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact
Questions regarding this Privacy Policy can be directed to support@genevium.com.